We appreciate you taking the time to review this convenient option to appealing your recent Notice of Appraisal. This remote option provides eligible property owners with the ability to file their appeal(s) electronically. Once an appeal has been successfully submitted a staff appraiser here at the office will begin their informal review. Property owners are able to upload evidence that supports their position, review evidence uploaded by their assigned staff appraiser, and choose to accept or decline the conclusions of our staff appraiser. Please be assured, choosing to file an appeal via this online portal does not mean you are unable to proceed to a formal hearing, if you decline the informal settlement offer extended to you by our staff appraiser. If we are unable to resolve the appeal informally, we will forward your appeal to our scheduling staff for a formal hearing with the Appraisal Review Board (ARB). You will be contacted by phone with available dates and times to present your appeal to the ARB. Presenting your case to the ARB can be handled via teleconference, sworn affidavit, or in-person here at our Seguin office.
Ideally, we will be able to address your concerns, related to the reasons stated within your notice of protest, with minimal impact to your normal daily activities. As is the case with statistical analysis, valuation models used within the mass appraisal of large populations of comparable properties creates a spectrum. Our annual goal, through the reappraisal process, is to narrow the margin of error within our results. Unfortunately, some properties will fall outside those confidence intervals and require an appeal. The informal hearing process is a great tool in that respect. As an organization, we welcome the opportunity to review and, where necessary, correct an error in the indicated market value of one's property. In 2021, our staff appraisers were able to resolve 89% of all online portal submitted protests during the informal hearing stage of the appeal process. Of those resolved informally, property owners accepted settlement offers that averaged $22,592 below their initial noticed value. Additionally, the appeal process opens the lines of communication between our staff and the owners of property we appraise. This discovery period, more often than not, results in our office having a more complete picture of the owners' property and they of our reappraisal process.
In an effort to assist returning users and those first time users, of our online appeals portal, a number of videos have been provided below to aid the property owner throughout the process. Our staff members are managing high levels of telephone traffic during this period of time and getting an answer to your question could be delayed using this option. We recommend all users with questions view these videos prior to contacting our office. Often most issues encountered by users of the portal can be addressed through the viewing of these short videos. For those instances where the videos did not provide a resolution, you may call or email our designated staff members (provided below) in an effort to address your needs.
How To Videos - Online Appeals (E-File)
A majority of property owners will be eligible to file an appeal in 2022 through the use of our E-File portal. If you receive a 2022 Notice of Appraised Value with a valuation less than $5,000,000, you are most likely eligible. For those eligible property owners, a set of instructions should have been included with their notice providing instructions on the process. Please read the instructions carefully and, if necessary, view the videos provided above on how to navigate the online appeal process. Once you are ready to get started, tab the link below. The deadline to file a timely appeal through our E-File Portal expires on May 16th.
The deadline to file a timely appeal of a 2022 Appraised Value has passed, as of today May 17, 2022. The online portal will not allow an new protests to be submitted at this time. Any protests submitted to our office moving forward will be considered a LATE PROTEST and processed accordingly.
As of this posting, a total of 6,222 appeals have been timely submitted for the 2022 appraisal year through the use of the online portal. Our designated staff appraisers are working through these appeals in as timely a manner as possible. Property owners should expect to receive the results of a completed informal review before July 20, 2022. Property owners are asked to wait until this date to inquiry about the status of their appeal.
***PLEASE BE ADVISE, Property owner are not able to schedule hearings through the online portal. When an Appraisal Review Board hearing becomes necessary, our staff members will make contact with a property owner to schedule a formal hearing***
For assistance related to our online appeals portal, please contact (email or phone) one of the staff members listed below.