Welcome To The GAD Online Appeal Portal (E-File)
We appreciate you taking the time to review this convenient option to appealing your recent Notice of Appraisal. This remote option provides eligible property owners with the ability to file their appeal(s) electronically. Once an appeal has been successfully submitted a staff appraiser here at the office will begin their informal review. Property owners are able to upload evidence that supports their position, review evidence uploaded by their assigned staff appraiser, and choose to accept or decline the conclusions of our staff appraiser. Please be assured, choosing to file an appeal via this online portal does not mean you are unable to proceed to a formal hearing, if you decline the informal settlement offer extended to you by our staff appraiser. If we are unable to resolve the appeal informally, we will forward your appeal to our scheduling staff for a formal hearing with the Appraisal Review Board (ARB). You will be contacted by phone with available dates and times to present your appeal to the ARB. Presenting your case to the ARB can be handled via teleconference, sworn affidavit, or in-person here at our Seguin office.
Ideally, we will be able to address your concerns, related to the reasons stated within your notice of protest, with minimal impact to your normal daily activities. As is the case with statistical analysis, valuation models used within the mass appraisal of large populations of comparable properties creates a spectrum. Our annual goal, through the reappraisal process, is to narrow the margin of error within our results. Unfortunately, some properties will fall outside those confidence intervals and require an appeal. The informal hearing process is a great tool in that respect. As an organization, we welcome the opportunity to review and, where necessary, correct an error in the indicated market value of one’s property. Additionally, the appeal process opens the lines of communication between our staff and the owners of property we appraise. This discovery period, more often than not, results in our office having a more complete picture of the owners’ property and they of our reappraisal process.
In an effort to assist returning users and those first time users, of our online appeals portal, a number of videos have been provided below to aid the property owner throughout the process. Our staff members are managing high levels of telephone traffic during this period of time and getting an answer to your question could be delayed using this option. We recommend all users with questions view these videos prior to contacting our office. Often most issues encountered by users of the portal can be addressed through the viewing of these short videos. For those instances where the videos did not provide a resolution, you may call or email our designated staff members (provided below) in an effort to address your needs.
IF YOU WITHDRAW YOUR E-FILE PROTEST FOR ANY REASON, YOU WILL NOT BE ABLE TO START A NEW E-FILE PROTEST
How To Videos – Online Appeals (E-File)
New Users – Registering a New Account
Filing My Appeal – New and Returning Users
Viewing Appraisal District or CAD Documents
Viewing Settlement Offer – Accept or Decline
All Informal Protests will be handled via email, phone, or via E-File Portal.
For assistance related to our online appeals portal, please contact our office.
For IT related Technical Assistance with our online appeals portal, please contact:
Jeff Messinger Ext. 344 jmessinger@guadalupead.org